Privacy Policy
Last updated: February 2026
Dubai Tours is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, including:
• Personal Information: Name, email address, phone number, and payment information when you make a booking.
• Booking Information: Tour preferences, travel dates, number of guests, and special requirements.
• Communication Data: Messages you send us via email, WhatsApp, or our contact form.
• Device Information: IP address, browser type, and device information when you visit our website.
2. How We Use Your Information
We use the information we collect to:
• Process and confirm your tour bookings
• Send booking confirmations and reminders via email and WhatsApp
• Provide customer support and respond to inquiries
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
• Service Providers: Tour operators, hotels, and transportation partners necessary to fulfill your booking.
• Payment Processors: Secure payment providers to process your transactions.
• Legal Requirements: When required by law or to protect our rights.
All third parties are required to maintain the confidentiality of your information.
4. Data Security
We implement appropriate security measures to protect your personal information:
• SSL encryption for all data transmission
• Secure payment processing through certified providers
• Regular security audits and updates
• Limited access to personal data by authorized personnel only
While we strive to protect your information, no method of transmission over the Internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience:
• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
You can control cookie preferences through your browser settings.
6. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent at any time
To exercise these rights, please contact us at privacy@dubaitours.com
7. Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
For any questions about this Privacy Policy, please contact us:
Email: privacy@dubaitours.com
Phone: +971 50 123 4567
Address: Dubai Marina, Marina Plaza, Tower B, Office 2401, Dubai, UAE